IntelDrop Support & Help
Last Updated: 24 June 2025
Need help with IntelDrop? We're here to assist you with any
questions or issues you may have with our financial
intelligence app.
📧 Contact Support
🔧 Common Issues & Solutions
Audio Playback Problems
-
Episodes won't play: Check your internet
connection and ensure you have the latest app version
-
Playback stops unexpectedly: Close and
restart the app, then try playing again
Subscription & Billing
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Cancel subscription: Go to your iPhone
Settings > Apple ID > Subscriptions > IntelDrop > Cancel
-
Can't restore subscription: Ensure you're
signed in with the same Apple ID used to purchase
-
Billing questions: Apple handles all
payments - contact Apple Support for billing disputes
Account & Content Issues
-
Episodes not loading: Pull down on the
episode list to refresh content
-
Missing episodes: We publish new episodes
every day
-
Want different topics: Update your
interests in Settings > Content Preferences
💳 Subscription Management
How to Cancel Your Subscription
- Open Settings on your iPhone
- Tap your name at the top (Apple ID)
- Tap "Subscriptions"
- Find IntelDrop and tap it
- Tap "Cancel Subscription"
Refund Requests
All IntelDrop subscriptions are processed through Apple. To
request a refund:
-
Visit
reportaproblem.apple.com
- Sign in with your Apple ID
- Find your IntelDrop purchase
- Select "I'd like to request a refund"
- Choose your reason and submit
Subscription Benefits
-
Premium Plan: Unlimited episodes with
ad-free listening
-
Cancel Anytime: No commitments, cancel
through your Apple ID settings
📱 Technical Requirements
System Requirements
- iOS: Requires iOS 14.0 or later
- Storage: 50MB for app
-
Internet: WiFi or cellular data connection
for streaming
-
Audio: Compatible with AirPods, Bluetooth
headphones, and CarPlay
Supported Features
- Background playback while using other apps
- CarPlay integration for commute listening
🎯 Using IntelDrop Effectively
Maximizing Value
-
Listen Regularly: Episodes build on current
events and trends
-
Take Notes: Key insights for your
investment/business decisions
-
Share Insights: Discuss episodes with
colleagues and advisors
-
Adjust Preferences: Refine your interests
as markets evolve
🚨 Report a Problem
App Issues
If you encounter bugs, crashes, or technical problems:
- Note your device model and iOS version
- Describe what you were doing when the issue occurred
- Include any error messages you saw
-
Email details to
support@inteldrop.app
Content Issues
If you notice factual errors or have questions about our
analysis:
📚 Frequently Asked Questions
About IntelDrop
Q: What makes IntelDrop different from other financial news
apps?
A: We use AI to research and synthesize complex financial
intelligence from institutional sources, delivering insights you
won't find elsewhere in accessible 8-minute episodes.
Q: How often are new episodes released?
A: We publish new episodes every day with additional episodes
during major market events.
Q: Can I suggest episode topics?
A: Yes! Email your suggestions to
support@inteldrop.app. We regularly incorporate user requests.
📖 Additional Resources